FAQ for Wineries

FAQ for Wineries

Thank you for becoming a member of the WineRewards. WineRewards gives wineries a way to create an interactive and personal relationship between you and your customers while promoting your brand, building loyalty, and increasing sales.

WineRewards are micro-rewards given to consumers for connecting, interacting and staying connected with you at touchpoints like:

  • Signing up for WineRewards
  • Receiving a text about an upcoming event
  • Providing feedback
  • Visiting your winery and checking-in
  • Joining your Wine Club

You decide which touchpoints to use and the reward amount

Consumers are drawn to rewards programs that are simple, WineRewards are simplicity at its best. No consumer app is needed, consumers redeem the WineRewards for US currency or redeem them at your Point of Sale.

Sign Up

WineRewards makes it possible for any Winery to have a rewards program. Sign up at www.winerewards.wine. Register, upload your consumer contacts, and start a WineRewards campaign.

WineRewards uses Redtie and TieCoins

About Redtie: Redtie is the administrative portal used as the gateway for you to manage your WineRewards program. Redtie lets you manage customer contact information, send text messages with or without a WineReward, look at metrics and a host of other features that are part of the WineRewards program.

About TieCoins: WineRewards uses TieCoins to start and manage Your WineRewards campaigns like; generating a QR code to collect customer’s information in your tasting room and starting a survey.

What's a WineReward?

WineRewards uses the TieCoins technology which are blockchain tokens given to customers for interacting with you. TieCoins are ERC20 compliant cryptographic tokens and viewable on the blockchain using a public key. WineRewards are part of the TieCoins Token Ecosystem. When a customer joins WineRewards a cryptographic wallet is created for you and all WineRewards earned go into their wallet.

Blockchain Definition

A blockchain is a digital record of transactions. in which individual records, called blocks, are linked together in single list, called a chain. Blockchains are used for recording transactions made with cryptocurrencies, and other applications. Each transaction added to a blockchain is validated by multiple computers which are configured to monitor specific types of blockchain transactions.

They work together to ensure each transaction is valid before it is added to the blockchain. The decentralized network of computers ensures a single system cannot add invalid blocks to the chain. When a new block is added to a blockchain, it is linked to the previous block using a cryptographic hash generated from the contents of the previous block. This ensures the chain is never broken and that each block is permanently recorded.

Your WineRewards Phone Number

When you sign up for the WineRewards Program you select a phone number that will be used to send and receive text messages. The phone number is unique to your businesses.

Can I use my Own Phone Number for my WineRewards Account?

At this time you can only use the phone numbers listed in Redtie.

Rewarding a Customer with WineRewards

You can send a text message with or without a WineReward but when you start a WineRewards campaign like collecting a customer’s contact information in your tasting room you will need to attach a minimum of 1 WineRewards or use the random feature. There is no maximum.

How Much Does it Cost?

The monthly fee is $20.00 and it costs pennies to send a TieCoin reward with a text message.

Your Customers

Your customers can either sign up for WineRewards on your website once you install the Direct Reward Button (found on the TieCoins platform) or when visiting your winery. Customers can check their balance at any time by going to www.tiecoins.com. Customers can redeem their WineRewards when they have a minimum of 500 TieCoins. 5 TieCoins are valued at $.01 and are redeemed for US currency. We manage the transaction for you.

No Consumer App

WineRewards is simplicity at it's best. Unlike other rewards and promotional programs the consumer does not need to download an on their phone.

Best Practices

Go to www.wirerewards.wine to see a list of best practices - Program Requirements and Program Changes.

If changes need to be made to the WineRewads platform we will provide a 30 day advanced notification

Terms of Use and Privacy Policy

We may from time to time amend the Terms of Use by updating revised language. The most up-to-date version of these Terms of Use will always be available at www.winerewards.wine. Amendments will become effective at the time they are posted on our Website.

Account Termination

Any suspected fraud, misrepresentation, misuse, abuse or violation of applicable rules will result in the Subscription being terminated. Additionally, we do not mediate content or intervene in disputes between you and your subscribers.

Passwords

You are responsible for protecting your WineRewards username and password to prevent unauthorized access.